Shipping
Every order is printed after you place it. Our print partner makes each item to order and ships it straight to you.
Production time
Most orders are printed and handed to the carrier within 2 to 7 business days. Busy seasons can add a few days.
Delivery time
- United States: usually 2 to 5 business days after the order ships.
- International: usually 10 to 30 business days after the order ships, depending on the country and customs.
These are estimates, not guarantees. Carriers and customs can run late, and that part is out of our hands.
Shipping cost
Shipping is calculated at checkout from what is in your order and where it is going. You will see the exact amount before you pay.
Tracking
You will get an email with tracking as soon as your order ships. Tracking can take a day or two to show its first scan.
Orders with more than one item
Items in the same order may be printed at different facilities and arrive in separate packages. You will get tracking for each one.
International orders
Customs duties, taxes and import fees, if your country charges them, are the customer's responsibility and are not included in our prices or shipping charges.
Addresses
Please check your shipping address before you place the order. We ship to the address given at checkout and cannot redirect a package once it is with the carrier. If you spot a mistake, email info@29tides.com right away.
Lost or damaged packages
If your order arrives damaged or does not arrive, see our Returns & Refunds policy. We will make it right.
Bulk orders
For orders of 12 or more pieces, or merch for a guide service, resort or shop, email info@29tides.com for pricing and timing.